In the early 2000s, the Incident Management Team I was a member of was dispatched to a hurricane on the gulf coast. These assignments were always challenging and fascinating to be a part of. I always learned a lot when I responded to a major emergency but this particular one was especially so. There are lessons for all of us in this story no matter what kind of work we do. I hope you find it interesting and educational and as always I appreciate any constructive feedback. Thanks for listening.